Terms & Conditions

Overview

This website is owned and operated by HONCHO METRICS (brand: Auraya). Throughout the site, the terms "we", "us" and "our" refer to Auraya. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the terms and conditions set out below.

Online Store Terms

  • By agreeing to these terms, you confirm that you are at least the age of majority in your state or province of residence.
  • You may not use our products for any illegal or unauthorised purpose.
  • A breach of any of these terms will result in immediate termination of your access to our services.

Products and Pricing

  • All products are handcrafted in resin and finished by hand. Slight variation in colour, tone and detail between pieces is natural and is not a defect.
  • Product images are indicative. Actual colour may vary slightly depending on your screen.
  • Prices are listed in Indian Rupees and are inclusive of applicable taxes unless stated otherwise.
  • We reserve the right to modify prices, or to refuse or limit any order, at any time without notice.
  • All orders are subject to availability.

Orders and Payment

  • Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order.
  • We may refuse or cancel orders that appear to be placed by dealers, resellers or distributors.
  • You agree to provide current, complete and accurate purchase and account information.

Shipping, Returns and Refunds

Delivery timelines, cancellations, returns and refunds are governed by our Shipping & Cancellation Policy and our Return & Refund Policy, which form part of these terms.

Intellectual Property

All content on this site, including images, product photography, text, logos and design, is the property of Auraya and may not be reproduced, copied or used without written permission.

Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free. To the extent permitted by law, we are not liable for any indirect, incidental or consequential damages arising from your use of the site or products purchased through it.

Changes to These Terms

We reserve the right to update or replace any part of these terms by posting updates to this page. It is your responsibility to check this page periodically. Continued use of the site following any changes constitutes acceptance of those changes.

Governing Law

These terms are governed by and construed in accordance with the laws of India. Any disputes are subject to the exclusive jurisdiction of the courts of India.

Contact

Questions about these Terms & Conditions can be sent to aurayahelp@proton.me.