Privacy Policy
At Auraya your privacy is our priority. We are committed to protecting your personal details. This policy explains what we collect, why, and what we do with it.
Information We Collect
- Details you provide when placing an order or contacting us: name, email address, phone number, and delivery address.
- Order and transaction details necessary to fulfil and support your purchase.
- Basic technical information such as browser type and pages viewed, collected automatically to help us improve the site.
How We Use It
- To process, fulfil and deliver your order, and to keep you informed about its status.
- To respond to enquiries, returns and support requests.
- To improve our products, website and service.
- To send updates about new pieces or offers, where you have chosen to receive them. You can opt out at any time.
Sharing
We share your details only with parties needed to complete your order, such as courier partners and payment processors. We do not sell or rent your personal information to anyone.
Payment Security
Payments are handled by Shopify and its payment partners. We do not store card details on our servers.
Cookies
Our website uses cookies to keep your cart working and to understand how the site is used. You can disable cookies in your browser, though parts of the site may not work as expected.
Your Choices
You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Write to us and we will act on your request.
Contact
Questions about this policy or your data can be sent to aurayahelp@proton.me.